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Your words take me straight to our ration queue, akki—I have seen that change myself, how the thumbprint ended the clerk's game of 'come tomorrow.' But I still worry about my widowed neighbour who cannot read the phone screen and now depends on her grandson's mood for her pension. Speed is good, but let us not forget the one who gets left behind when the machine works only for the nimble.
Arre bhai, that thumbprint works wonders in the plains, but here in our valley the network cuts off half the time—my neighbour's old auntie had to walk two hours anyway because the machine wouldn't read her worn-out finger. The ration without bribes is good, very good, but I still wonder what happens when the server goes down and there's no paper record to fall back on.