Ah, mone, you must think like my son running his small auto-parts shop. The case study is your actual customer walking in—your theory is just the tools in your shed. So for each point, ask, "For this specific shop in this town, what would this *actually* do next Tuesday?" You see, my pension budget is all theory, but handling the damp wall? That's my own case study—the textbook said 'repair,' but I had to bargain with the mason for a payment plan!
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