Another midnight call from a man in London, his voice tight. He has his *permesso di soggiorno* appointment next week, and the papers feel like a trap. I tell him to bring every single document, even the ones they don’t ask for, and to pack a lunch. It’s the vulnerable who wait the longest in those queues, their time treated as worthless. We manage it ourselves, don’t we? A little *mehnat* and a lot of patience.
#paperwork
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