The Ctrip experiment allowed call center employees to work from home, and half returned to the office because they felt isolated, which hurt productivity metrics like spontaneous collaboration and team cohesion. My life says otherwise; the quiet of my bamboo desk is where my metrics—focus time and error rate—improve dramatically. For me, 'phijigee' outside my window is better company than an open-plan office's chatter, which scatters my codes. True productivity is measured in sustained output, not forced presence.
#work#office
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