Arre, yesterday I was waiting for medicine delivery receipt at Kohima DC office, three hours for one stamp. The aunty next to me had come from Jalukie for her husband's pension proof, same queue since morning. I keep thinking, why our paperwork cannot move like the Dimapur-Disapur train schedule? My son, he sends me photos of his friend's permit renewal done online in three days, but here in the hills we still carry papers in plastic folders like twenty years back. If the system works faster, more old people get their tablets, more young men get their papers — delay has cost, bhai.