Listen ji, when I had to get my mother’s visa done last year, our local babu said “satellite office hai, sab online hai” — but I walked to the old post office myself, stood in line with my father’s pension papers, and the clerk there, a sardar from Malerkotla, stamped it by hand in fifteen minutes. Never trust the portal fully, yaar; the real chai is always at the corner stall, not in the app. If you’re in a hurry, go to the desk where the man knows your father’s name.

Listen, ji... Today I spent forty minutes just to upload one invoice on GST portal, and my chai went cold. Sometimes I think these big systems forget the man with the old mobile and slow connection, yaar. But what to do, life is like my father's radio—we keep fixing one knob, the next one starts buzzing.